During a total of approximately four hours I set-up his hardware, showed him the basics while encouraging him to become familiar with online tech support resources and purchase David Pogue's "Missing Manual" for OS X. Much of what I do is initial set-up and basic training, and I figure that I have done my job if I never hear from someone again.įor example, I helped a 70 year old man who had never even used a typewriter get started with a G3 iMac. Most of the Mac users that I deal with don't have the kinds of crises that you are concerned about.
#Drive genius 4 for mac free
Disk Utility and a Unix maintenance program like the free Onyx is all I use.
It can find and fix directory problems that Apple's Disk Utility cannot and I have seen it resurrect seemingly stone cold dead drives.
#Drive genius 4 for mac software
And both utilities can cause problems on a Mac.ĭisk Warrior is the only utility that I think is truly deserving of a place in my "emergency" software folder. I cannot recall the last time that I had a need for something like TTP or Drive Genius. If you are like me and 99% of my clients you will never have a need for any of the utilities you mentioned. Jai, I do Mac tech support as well as photography. Incidentally, apple includes tech tool if you buy applecare, but I've never once received the correct version with any applecare I've bought. I agree that DW is good to have in case of emergency, but none of them are necessary on a day to day basis. Macs don't require constant maintenance and surveillance, for all that many switchers like to feel that they are helping things along with these programs. I've owned macs since 1995 and have never used any of those never needed them. Thanks for the AppleCare / TechTool tip - was not aware of this ! Your experience is similar to mine and perhaps with others as well that "things" normally don't fall apart on the Mac, but for reasons explained, I would prefer to maintain the comp myself as much as possible. The main reason is that I live in the part of the world where Mac are not completely rare, but rare enough - One has to "find" Apple/Mac specialists/repair shops and from this perspective I feel its better that I arm myself with the appropriate tools in the event when "things" go wrong. You have understood the situation well - Yes, perhaps I am a little more concerned than others.
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